We use Stripe for payment processing. Stripe is one of the largest credit card payment processing companies in the world, and your credit card info is securely submitted and processed by them. If you haven't heard about Stripe, FYI, they are bigger than PayPal. As an ecommcerce website, we don't have access to the credit card data you submit. Your credit card info is well protected by Stripe and your credit card companies.
Here are a few fun things you can do with personalization:
Shop and choose your product. Find the "Personalize" checkbox and check it. Then you can specify your text and placement. Text will be printed on the fabric permanently with a premium white reflective paint.
Text can be a max of 12 characters and can be placed at the bottom outside area above the right or left ankle. The font is Times New Roman and the font size is fixed. We plan to support custom designs and graphics later.
In order to make our sizes accurate, we need your help. The size information that we get from our clothing manafucturers can be inaccurate, so the only way that we can get sizes right is by asking you, our customers, to tell us about how the clothes fit. This is why we ask you to provide us with your measurements and how well items fit on Your Orders page. We will keep this information completely confidential and only use it to adjust size information to be more accurate. We appreciate your help in improving our store.
We offer sizes from 0 (XXXS) to 14 (XXL). For details, go to each product and find "Show Size Chart" link to click and view.
Temporarily out of stock products usually are restocked within 30 days. You can still order them like an in-stock item. If a product restocks sooner, it will ship with your in-stock items. Otherwise, it will ship later in a separate shipment. You won't be charged until it gets shipped.
We'll send you an order confirmation email after your order is successfully placed and a shipping confirmation email after your order is shipped.
In both emails you will have a link to check on your order status. If you have any issues, contact firstname.lastname@example.org and we'll help you out.
Shipping is free.
Shipping normally takes 14 to 21 days for US orders but we are currently having delays. Only for a short while, shipping will take 36 to 43 days.
We ship internationally. If you do not see your country listed at checkout, please contact email@example.com to see if we can add it.
We are not responsible for international customs and duties.
Returns are free and easy. Return our product within 30 days from the delivery date and we'll give you a full refund. Complete the online return form which you can find on your orders page to get your refund.